Product
The main benefit is that you can find exactly the information you need straight away without having to hunt around for it.
You can search and collate information by whatever category you want e.g. nationality, nature of problem, age, gender etc, enabling you to demonstrate measurable outcomes for specific client groups or problems.
It is user-friendly, so staff and volunteers can use it straight away without any training.
The service includes free automated off-site back-up, meaning you don't have to worry about losing vital data.
No payment required till you decide to go live. 
Hosted in a secure data centre.